No Matter The Journey Your Best Life Starts Here
We provide comprehensive mental health and behavioral health care services to fully support children and adults to succeed in ways you never thought possible.
we are happy to meet you in proximity to your home.
Charlottee, NC
Concord, NC
Asheville, NC
Fort Mill, SC
Our clients and cooperatives frequently describe our team members as a "breath of fresh air," which we attribute to our personalized and intimate approach to care and comprehensive services we offer.
How would your life change if you had the tools to thrive and feel your best today and every day after that?
At Pivotal Healthcare, helping you thrive starts with a clear understanding of your journey to us. We care about you and want to see you be the best version of yourself and live a life you love.
Whether you are supporting a child or family member, or facing your own challenges with mental health, behavioral health, or substance addiction challenges, we’re here to support you every step of the way.
Services we provide
We go beyond initial care and provide comprehensive aftercare follow-ups and ongoing support to ensure a higher probability of long-term success.
Outpatient Services
Behavioral & Diagnostic Assessments
Comprehensive evaluations to guide treatment planning.
Children & Family Therapy
Family-centered sessions to support emotional growth.
Individual Outpatient Therapy
One-on-one therapy for mental and emotional well-being
Care Coordination
Tailored Care Management (TCM)
Personalized care plans coordinating medical and behavioral support.
- Find doctors who take Medicaid and have openings
- Arrange free rides to appointments
- Help you get supports for school or work
- Give you resources for housing and food
- Help you manage chronic conditions, like diabetes
- Be your main point of contact for all things Medicaid
- And more!
Substance Use Services
SAIOP
Provides a structured program of skilled treatment services for adults with a primary substance use disorder (SUD) diagnosis.
SACOT
An intensive, daily outpatient service designed for individuals with severe substance use disorders who need a high level of care without entering a residential facility.
We are a team of Mental Health Professionals ready to serve the highest standard of care and expertise.
- Medical Doctors
- Licensed Mental Health
- Professionals Therapists (LMHP)
- Qualified Mental Health Professional (QMHP)
- Community Support Professionals (CSP)
- Administrative Professionals
We provide a holistic approach to care and develop treatment plans personalized to your needs. We’ll help pave the way to what’s possible and keep in touch through our unique aftercare follow-ups.
Some of the most common areas of care we specialize in
- Body Image & Self Esteem
- Relationships
- Substance + Behavioral Addictions
- Coping Skills
- Grief
- Life Transitions
- ADHD
- Trauma
- Anxiety
- Depression
- Stress
- Eating Disorders
Questions About Insurance Payors?
Pivotal Health accepts Medicare, Medicaid, and Private Health Insurance.
Our accepted insurance providers:
North Carolina
- Alliance
- Partners
- Vaya
- Blue Cross Blue Shield (BCBS)
- Aetna
- Healthy Blue
- Carolina Complete
- WellCare
- AmeriHealth Caritas
- United
- Healthcare/Optum
- Evernorth
- Tricare
- Medicare
Private Insurance
- Tricare
- United Health Care
- Vaya Health
- Wellcare
South Carolina
- Absolute Total Care
- Aetna
- Blue Choice
- Blue Cross Blue Shield
- First Choice by Select Health
- Humana
- Medicaid
- Medicare
- WellCare
- Molina
- Tricare
3 Simple Steps To Get Started
We go beyond initial care and provide comprehensive aftercare follow-ups and ongoing support to ensure a higher probability of long-term success.
Step 1
Contact us directly to find out more information or complete an intake questionnaire, and we’ll contact you to see how we can best support you.
Step 2
We’ll answer all of your questions. We can match you with a clinician once we decide on the appropriate service or program.
Step 3
Start your journey with us and make the rest of your life the best of your life.
We stand by the work we do. We strive to provide quality mental health, behavioral and substance addictions services that work for you with a commitment to aftercare support.
Our Promise To You
Meet you where you are in your mental health journey.
Be engaged, and dedicated, and show up for you
every single time.Provide you with the best tools and latest
evidence-based practices.Partner with the highest-quality insurance and
referral partners.
FIND YOUR TRUE SELF. FEEL THE DIFFERENCE.
Our experts are committed to helping you make the rest of your life the best of your life.